Politique d’expédition
Thank you for shopping with MagnaGear Gadgets. We are committed to providing a smooth and reliable delivery experience for all customers.
Please review the information below regarding order processing, shipping times, and delivery expectations.
Order Processing
Orders are typically processed within 1 to 3 business days after payment confirmation.
During high-demand periods, holidays, or promotional events, processing times may take slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
Delivery times vary depending on your location and shipping carrier operations.
Estimated shipping times:
France and Europe
5 to 12 business days
United States and Canada
7 to 15 business days
International Orders
7 to 20 business days
Please note that delivery estimates are not guaranteed and may occasionally be affected by customs processing, weather conditions, carrier delays, or high shipping volumes.
Tracking Information
Tracking details are provided once orders are shipped.
Customers can track their orders using the tracking link included in the shipping confirmation email.
If you do not receive tracking information within a few business days after placing your order, please contact our support team.
Shipping Delays
While we work hard to ensure timely deliveries, delays may occasionally occur due to:
- customs inspections,
- carrier disruptions,
- weather conditions,
- holidays,
- high order volumes.
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
If incorrect or incomplete information is provided, shipping delays or failed deliveries may occur.
Please contact us immediately if you notice an error in your shipping information after placing an order.
Lost or Damaged Packages
If your package arrives damaged or appears lost during transit, please contact us within 7 days of delivery confirmation so our support team can assist you.
Contact Information
If you have any shipping-related questions, please contact us:
MagnaGear Gadgets
12 Rue Joseph Sébastien Pons
66300 Thuir, France
Email: info@magnagear.store
Phone: +33 6 35 28 93 48
Support Hours:
Monday to Friday
9:00 AM to 6:00 PM CET